That’s why Windows PCs always slow down and become unstable over time. If it is, reenable it using the following procedure: 1) Make sure your headphone is connected to your PC. official BUT, as soon as I unplug the headphones and replug them, the sound does not change 2) Right-click the speaker icon  in the notification area of your taskbar. Hi, my name is Neil, I'm an independent adviser and a Windows 10 user like you. You didn't say that you had explored the Control Panel itself. Windows is a very old technology. Dell Inspiron N5030. - the audio jack is not recognised in any case if I put different headphones or headsets or earphones or any other type of external speakers: all of them are only working if I am using the "Temporary solution" (restarting the machine with the audio jack already plugged in). back to the headphones and stays on the main audio speakers. Then click Sounds. You can help protect yourself from scammers by verifying that the contact is a, official Alternatively, you can rely on Driver Easy – a powerful driver updater tool – to manage all the driver updates. I have a Dell Inspiron 15 5000 gaming, it has a combo audio jack and I am trying to get it to see my headset which has a builtin mic which uses the 3.5mm. You may not need to try them all; just work your way down the list until you find the one that works for you. Microsoft Employee and that the phone number is an Don’t panic, let’s take a stab at the next fix. Sure, Windows 10 is relatively new, but it’s still just the latest iteration of a decades-old operating system, designed for a bygone era (pre-internet). Home Knowledge Base Sound Issues Fix Headphones Not Working in Windows 10 Quickly. ChromeOS feels much like Windows, but instead of installing heaps of programs to email, chat, browse the internet, write documents, do school presentations, create spreadsheets, and whatever else you normally do on a computer, you use web apps. This does not change when I plug in my headphones. (Or you can update your drivers one at a time by clicking the Update button next to each driver.). This seems a common problem that is ongoing for ages now, as there are many questions about it but no one of those is solving the issue and apparently MS is not caring about it. https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/no-jack-information-found/08099d02-d303-4b4c-a123-3784cbaf3bc7, - https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/no-jack-information-available-my-mike-of-headphone/111df459-91ba-41db-8807-e8c352a0e9a3, - https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/no-jack-information-available-for-virtual-audio/1cf5e0ad-3b5c-48b1-8b18-c0eb47f58fbf, - https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/audio-not-working-no-jack-information/b12f59d3-41f8-4530-8f9a-916951e52d4f. Hey all. Clean your headphone jack. i tried changing drivers updating drivers even i changed my windows but it didn't help me . the Sound setting and the Control Panel Sound menu are changing like in the following pictures: - the audio jack is not recognised in any case if I put different headphones or headsets or earphones or any other type of external speakers: In case it still remains, please head over to Fix 3. XPS13 7390 2 in 1 headphone jack not working in Windows Help Hi, I just noticed that the headphone jack doesn't work in Windows but it does in Ubuntu (so it's not a hardware issue). Thanks for that. ), Another possibility is that the Realtek HD Audio Manager isn’t configured correctly to play sound through your headphones. You can help protect yourself from scammers by verifying that the contact is a So far, nothing has helped and my headphones are still not detected. If you do, move on to Fix 5. Copyright © 2009-2021 Easeware Technology Limited. Dell precision 5530 factory reset - How-To - Laptop computer; Dell latitude 5400 headphone jack not working - How-To - Windows; Where is the headphone Jack on a Dell Latitude E5550 - Forum - Laptop; Headphone jack not working windows 7 - Forum - Windows It is like the laptop is not recognizing any headset or earphones or headphones.... Then I did the following: Thanks for your feedback, it helps us improve the site. Note: You may see “Speaker/Headphones” instead of just “Headphones”. Dell Docking Station Headphone Jack Not Working Windows 10 By Tiara Maulid October 16, 2018 Dell thunderbolt dock wd19tb docking docking stations for windows laptops no audio output device is installed laptop options windows 10 only manualzz the best windows tablets for 2020 pcmag Plus the way Windows manages installed software and hardware has always been a problem. Uninstall the IDT audio device. This laptop was released in September of 2010, Identified by model number Inspiron N5030 or Inspiron 15. The only options in your original post are "Control Panel Sound menu", stated twice. If this fix didn’t help, proceed to the next one. Thanks for your reply, but as you can see in my post above the only options the I can mange are the Control Panel Sound and the Settings Sound. Did you install the Waves Maxx Audio Pro App? Driver Easy will then scan your computer and detect any problem drivers. If that’s the case, select. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. If I uninstall the Realtek HD Audio driver everything working but then Windows … You should check whether your headphone (as the Playback device) is disabled by the operating system. This post will help bring the music (and sound effects) back to your ears quickly and easily. If you have a Realtek sound card, you can attempt to fix this issue … 3) Change your view to Category and click Hardware and Sound. Simple as this fix seems, it did help many people out. Usually a sharp blast of air (from mouth or can) will cause the contacts to reseat properly. Another possibility is that the Realtek HD Audio Manager isn’t configured correctly to play sound through your headphones. Only two steps are required: 1) Plug your headphone into the computer. Note: This fix only works if you have installed IDT audio device. After upgrading to Windows 10 (or performing a Windows Update), you now can’t hear any sound through your headphones. Likewise in your screenshots too. Disable front panel jack detection. Fix 8 is pretty self-explanatory: a clogged up with dirt or lint headphone … so far the system only recognizes it as headphones with no mic. In Windows 7, every time I plug in something into the audio jack, I receive You don’t need to install anything at all. Changing the settings may resolve the problem. If you have the know-how you can update your driver manually, but the process can be quite time-consuming and error-prone. Now that we have the internet, fast connection speeds, free cloud storage, and endless web apps (like Gmail, Google Docs, Slack, Facebook, Dropbox and Spotify), the entire Windows way of doing things – with locally installed programs and local file storage – is totally outdated. Here are 7 fixes that have proved useful to many people. RE: Dell Inspiron 15: Headphones not working, sound comes through speakers when plugged in Jump to solution I have an exact similar issue with my laptop and it is super frustrating!..I checked the Startup tab as suggested and it looks fine. If your headphone hasn’t been set as the default Playback device, Windows may not play any sounds through it. I am attempting to use headset, it was working fine but suddenly after rebooting my laptop it stopped working now my Dell XPS 15 (9570) is not recognizing any earphones or headphones . Make sure your headphone is working. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary To solve this problem, perform the following actions: 1) On your keyboard, press the Windows logo key and X at the same time. If not, I have also had success with somewhat violently inserting/removing a headphone plug repeatedly. If I enable the Headphones and the Headset options, they are hidden and The only "temporary solution" is to restart the machine and having the headphones already plugged in before the restart, then the audio is redirected to those. She enjoys providing solutions to computer problems and loves exploring new technologies. … Disable Front Panel Jack Detection. technical support services. If you notice in the video, the sound is coming from the speakers. If your computer shuts down unexpectedly, or a program installs, uninstalls or updates incorrectly, you can get ‘registry’ corruptions. Your headphones may also stop working if there’s a problem with your audio driver. Fix 1: Plug the headphone in and restart your computer, Fix 5: Change the settings in Realtek HD audio driver. And that’s just the start of the benefits…. See pic below. That's why i asked you to in my reply. None of the solution provided in those and many other questions is fixing the issue. 3) Click Update All to automatically download and install the correct versions of all the drivers that are missing or out of date on your system. 2) Restart your computer and check to see if your headphone works. No other programs in the Control Panel to manage the sound. All rights reserved. 4) Locate IDT Audio Driver in the list, right-click on it, and choose Uninstall. Sorry about the misunderstanding. Why is that a problem? Keine Sorge, hier zeigen wir Ihnen ein paar Methoden, dieses Problem zu lösen! If neither of those solutions work, opening the computer and fixing/replacing the jack manually is … No problem with the headphone jack. Why did you edit your question and move it to the Windows 7 forums. Because when you’re constantly installing uncontrolled third-party programs, you’re constantly opening the door to viruses and other malware. Please feel free to leave a comment below if you have any further questions or ideas. Trying to update audio driver from the system's Device Manager did not work - said correct driver installed and working properly (wrong). But don’t worry. The "mic in at front panel (black)" is not plugged in according to my laptop. Went to Dell … Uninstall and reinstall XPS 13 audio drivers. Driver Easy takes care of everything. Headphones, headset or microphone not working on Dell Inspiron Laptop, Dell Inspiron Laptop does not recognize headphone or headset. It is an all black laptop with a DELL logo in the center of the top cover, a mouse pad with separated left and right key buttons, and a disc drive on the right hand side of the computer. 2) Select Control Panel from the pop-up menu. Fix Headphones Not Working in Windows 10 Quickly. But with the Pro version it takes just two clicks: 2) Run Driver Easy and click the Scan Now button. I'm using acer aspire 3 in windows 10, Got prob with enabling my headset or headphone. Note: please consider that the following solution is only helpful in certain cases. If you have the know-how you can update your driver manually, but the process can be quite time-consuming and error-prone. Forcing the Microsoft driver on at this point doesn't work; you get no sound at all and a warning that the driver … Microsoft Agent or That means you don’t have virus and malware problems, and your computer doesn’t slow down over time, or become unstable. - the disabled options are all regarding the WH-1000XM3 headphones that are the bluetooth ones that I am using (and that I am switching with the normal ones when those are charging). If your headphone doesn’t get back on track, try the next fix below. there is only the internal laptop mic showing up in the recording tab under the sound settings. As you can immagine restart every time there is the need to plug in the headphones, is quite annoying. Your headphones may also stop working if there’s a problem with your audio driver. 4) Right-click your headphone and select Enabled. Then your device should show up. Hopefully this post helped you resolve the problem. please help: Headphones don't work when laptop is plugged in: Laptop headphone-jack not working properly: I recently bought a headset, but my laptop only has 1 combined mic/headphone jack, and the mic doesn't work (And Windows’ insecure permission system compounds this problem.). just static noise when using a headset or buds in the jack. it doesn't recognise any audio devices through headphone jack. You can update your drivers automatically with both the Free and Pro versions of Driver Easy. - I have connected another pair of bluetooth headphones and those are working correctly every time I connect them; - in the Control Panel Sound menu the options available are "Speakers/Headphones" and the bluetooth headphones; - the only option I have available in the "Sound setting" is Speakers/headphones (Realtek(r) Audio)", apart from when I have the other bluetooth headphones connected; - "Manage sound devices" shows again only the "Speakers/Headphones", no default Headphones. The embossed label on the laptop case indicates both the headphone and mic symbols. the headset works fine for listening but the mic is not working. Check to see if you continue to experience the headphone not working issue. An hour later, without a reboot, you'll get INTELAUDIO from the same WMIC query, and that forces the Realtek driver on, which breaks the headphone jack. 3) Check Disable front panel jack detection. The issue is basically the same as those questions: - Changing the settings may resolve the problem, Kopfhörer funktionieren nicht am PC – So können Sie tun. technical support services. Still find no luck? But with the, to automatically download and install the correct versions of all the drivers that are missing or out of date on your system. Before working as a technical writer for Driver Easy, she was a technical support agent, helping people to solve their computer problems. Thanks for reading! “Speaker/Headphones” instead of just “Headphones”. If you have installed the Realtek software, open the Realtek HD … 3) On the Playback tab, if you cannot see your headphone listed, right-click a blank area and select Show Disabled Devices. 5) Restart your computer and check to see if your headphones are now working normally. I suggest that you move it back to the 10 forums. Obviously, I tried if different headphones were able to connect. 2) Click the small folder icon in the upper right corner. If you have done all the above things and still see the laptop … If your headphone hasn’t been set as the default Playback device, Windows may not play any sounds through it. an popup alert about that and the headphones (speakers, earphones, headsets) are working correctly. (Or you can update your drivers one at a time by clicking the Update button next to each driver. It had the described audio jack problem as shipped, i.e. I find that "No Audio jack" in the setting like many users as already found. I had a similar problem trying to connect an external mic (Rode Wireless Go) to the 3.5 TRS jack on my laptop. Headphones occasionally stop working on laptop: headphones not working on windows 10 laptop. Was sollten Sie tun, wenn Ihr Kopfhörer nicht funktioniert? Microsoft global customer service number. Crashed around for ages, searching for a way for the computer to recognize the mic, to no avail. Windows 10 & Realtek HD Audio and Headphone jack not working I have two different PCs that when installing the Realtek HD Audio driver the headphone jack stops working. In this video I'll show you how you can fix problems with a Dell Windows 10 Laptop Not Recognising Headphones Via the 3.5mm Jack. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary For most people, the simplest way to solve Windows problems is to ditch Windows altogether, and switch to a faster, more reliable, more secure, easier to use and cheaper operating system…. 3) Change your view to Large icons and click Programs and Features. Once complete, check to see if your headphone problem goes away. All the above, suggests me that is not a hardware problem, but software: it is like the OS, Windows 10, is not recognising that something has been plugged in into the audio jack. Driver Easy will automatically recognize your system and find the correct drivers for it. How frustrating! Camilla, a certified MCP (Microsoft Certified Professional), has almost four years technical writing experience. Microsoft global customer service number, all of them are only working if I am using the "Temporary solution", ___________________________________________________, Search the community and support articles, https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/no-jack-information-found/08099d02-d303-4b4c-a123-3784cbaf3bc7, https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/no-jack-information-available-my-mike-of-headphone/111df459-91ba-41db-8807-e8c352a0e9a3, https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/no-jack-information-available-for-virtual-audio/1cf5e0ad-3b5c-48b1-8b18-c0eb47f58fbf, https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/audio-not-working-no-jack-information/b12f59d3-41f8-4530-8f9a-916951e52d4f. Also because everything’s installed and saved locally, it doesn’t take long before you run out of disk space, and your disk gets fragmented, which makes everything even slower and more unstable. Note: you can do it for free if you like, but it’s partly manual. all of them are only working if I am using the "Temporary solution" (restarting the machine with the audio jack already plugged in). Whilst I check for solutions, can you just try the following for me: Just done a quick search on Dell's website and there are two updates released Aug 10th & 11th that you definitely should have. You can update your drivers automatically with both the Free and Pro versions of Driver Easy. I included two pictures of the sound settings. 5) On the Playback tab, select Headphones and click Set default. At first when I plug it in the sounds still comes out with in the default speaker of the laptop and the same with the mic. To learn more about the benefits of ChromeOS, and to see comparison videos and demos, visit GoChromeOS.com. Before going any further, you want to ensure your audio … If that’s the case, select Speakers/Headphones and click Set Default. 1) On … Software issue. - the machine is new, drivers are all up to date and without conflicts. 1) On your keyboard, press the Windows logo key and X at the same time.